Refund policy
Returns/Exchanges - We have a 30-day return policy for individual products (excludes the Reserved for Travel Subscription Box), which means you have 30 days after receiving your item to request a return or exchange.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with the tags and in its original packaging.
Returns - To start a return you can contact us at barb@reservedfortravel.com. We will provide instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted. Unless the item was damaged, defective or the wrong item was sent, the customer will be responsible for shipping charges and a credit will be issued for the purchase price of the returned item minus shipping costs. If the item being returned was purchased with free shipping, a credit will be issued minus our shipping costs. Certain items such as beauty and/or personal care goods are non-refundable.
Exchanges - To exchange clothing for a different size, within 30 days, email us at barb@reservedfortravel.com your request for shipping information. Once we receive your original item (in unworn, unused condition with tags and the original packaging), we'll ship your replacement. You will cover the shipping cost to return the item, and we will cover the shipping costs on the the new one sent to you.
Damage or Incorrect Items - If your order arrives damaged or if you receive an incorrect time, please contact us immediately so that we can evaluate the issue and make it right.
Subscription Cancellations - You many cancel your subscription at any time through your customer account. Please note that cancellation requests must be completed at least 14 days before your billing date (1st of every month) to avoid being charged for the following month.
Questions - If you have any questions about these policies, feel free to reach out to Barb at barb@reservedfortravel.com - we are always happy to help.